At 3 ph, we take the privacy of every Filipino member seriously. This page explains exactly what personal information we collect, why we collect it, how it is used, and what rights you have over your own data. If you have questions after reading this, our FAQ page is a good place to start.
When you register for a 3 ph account, we collect the personal details you submit — including your full name, date of birth, email address, mobile number, and preferred payment method. This information is required to create and verify your account, process deposits and withdrawals in Philippine pesos, and ensure your account meets our eligibility requirements. We also collect information when you contact our support team, respond to a survey, or update your account profile at any time. All data you provide is stored securely and used only for the purposes described in this Privacy Policy. We will never ask for sensitive financial credentials such as your full bank PIN or online banking password through any channel. If you are ever unsure whether a communication is genuinely from 3 ph, please reach out to us directly at [email protected] before sharing any personal details.
When you use the 3 ph platform — whether on mobile browser or through the app — we automatically collect certain technical data to help us operate and improve the service. This includes your device type, operating system, browser version, IP address, session duration, pages visited, and in-app actions taken during your gaming session. This data is collected using standard server logs and first-party analytics tools, and it is used solely to maintain platform stability, detect unusual activity, and improve the overall experience for Filipino members. We do not use this data to build advertising profiles or share it with external marketing networks. Automatic data collection is a standard and necessary part of running any secure online platform, and it helps us identify and resolve technical issues quickly.
All deposits and withdrawals on 3 ph are processed in Philippine pesos through local payment channels including GCash, Maya, and bank transfer. When you make a transaction, we record the amount, date, payment method reference, and transaction status for account management and regulatory compliance purposes. We do not store your full GCash PIN, Maya password, or complete bank account credentials on our servers at any point. Payment data is handled through encrypted connections and is accessible only to authorised personnel who need it to process or investigate a transaction. If you notice any discrepancy in your transaction history, you can raise it with our support team at any time and we will investigate promptly.
3 ph does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes — full stop. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners, but only to the extent necessary for them to perform their function. All third-party partners are contractually required to handle your data in accordance with applicable data protection standards. We may also disclose information to regulatory or law enforcement authorities if required to do so by Philippine law or a valid legal order. Outside of these specific circumstances, your personal data stays within the 3 ph platform and is not shared with anyone else.
As a registered member of 3 ph, you have the right to request a copy of the personal information we hold about you at any time. If any of your details are inaccurate or out of date — such as a change of mobile number or email address — you can update them directly through your account settings or by contacting our support team. We aim to process all data access requests within a reasonable timeframe and will confirm receipt of your request by email. Keeping your account information accurate is also important for ensuring smooth payment processing and account verification. If you believe we are holding data about you that is incorrect or unnecessary, please let us know and we will review it promptly.
You may request the deletion of your personal data by contacting our support team at [email protected] with the subject line "Data Deletion Request." We will process your request in accordance with applicable Philippine data privacy regulations, which may require us to retain certain records for a minimum period for legal, regulatory, or fraud prevention purposes. Once the mandatory retention period has passed and there are no outstanding obligations on your account, your personal data will be permanently removed from our active systems. Please note that requesting data deletion will also result in the closure of your 3 ph account, as we cannot maintain an active account without the necessary identifying information. We will confirm the outcome of your deletion request in writing once it has been completed.
The 3 ph platform uses essential cookies to keep you logged in, remember your preferences, and maintain the security of your session while you play. We do not use third-party advertising cookies or cross-site tracking technologies that follow you around the web after you leave our platform. Session cookies are temporary and are deleted automatically when you close your browser, while preference cookies may persist for a set period to improve your return experience. You can manage or disable cookies through your browser settings at any time, though doing so may affect certain platform features such as staying logged in between visits. Our use of cookies is limited strictly to what is necessary for the platform to function correctly and securely for Filipino members.
We may update this Privacy Policy from time to time to reflect changes in our platform, services, or applicable regulations in the Philippines. When we make material changes, we will notify registered members via email or through a notice on the platform before the changes take effect. The date of the most recent update will always be indicated at the top of this page so you can easily check whether anything has changed since your last visit. Continued use of the 3 ph platform after an updated Privacy Policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you always know how your personal information is being handled. If you have any concerns about a change, please contact our support team before continuing to use the platform.